The Vaud Riviera: tourism, culture and food industry
Between Lausanne and the Chablais, the Montreux-Vevey area forms the Vaud Riviera. Tourism is a long-standing tradition here: hotels, restaurants, festivals and cultural events attract Swiss and international visitors all year round. The Montreux Jazz Festival is the best-known example. The terraced vineyards of Lavaux, a UNESCO World Heritage site, shape the landscape between Lutry and Vevey.
Vevey is also associated with the food industry, with the long-standing presence of a major global group in the sector. The region is also home to hotel management schools, clinics and healthcare institutions, and many SMEs in services, retail and crafts.
Typical needs of businesses on the Riviera
In a region focused on hospitality, expectations centre on the client relationship:
- Responding to every enquiry: calls, e-mails and messages arrive at all hours, often when the team is busy with other clients.
- Speaking the client's language: an international clientele expects answers in English, German or other languages.
- Managing bookings and appointments without multiplying tools or errors.
- A strong online presence: a clear website, fast on mobile and visible in tourist and local searches.
Our services in Montreux and Vevey
- AI voice agents: a multilingual phone reception service that answers frequently asked questions and automates appointment booking.
- Websites and SEO: multilingual websites and local SEO for the Riviera.
- Artificial intelligence and automation: sorting e-mails and preparing replies, automatic confirmations and reminders.
- Lead generation: forms and campaigns that turn visits into concrete enquiries.
- Custom software: management of bookings, schedules or client files adapted to your business.
These services suit SMEs and shops, medical practices and players in real estate.
Use cases
- A restaurant cannot answer the phone during service: a voice agent takes bookings and answers questions about opening hours.
- A practice sees French- and English-speaking patients: appointment booking works in both languages.
- A shop receives enquiries by e-mail: AI prepares draft replies, which a staff member reviews before sending.
People stay in control: AI handles the routine, your team focuses on what requires judgement and attention.
Meetings on the Riviera or by video
We start with a conversation to understand your business. We can come to Montreux, Vevey, La Tour-de-Peilz or elsewhere on the Riviera, or arrange a video conference. Our method describes the stages of a project. To arrange a meeting, use the contact page.
Frequently asked questions
Can an AI voice agent answer foreign clients in English?
Yes. A voice agent can answer in several languages, for example French and English, and pass specific requests on to your team.
Do you come to Montreux and Vevey?
Yes. The Riviera is close to Lausanne: we can meet you at your premises or by video conference, as you prefer.
Can you improve an existing website rather than building a new one?
Yes. We first analyse your current website and propose targeted improvements if a complete redesign is not necessary.