Digital tools that serve your business
Whether you run a shop, a restaurant, a workshop or a service SME, your clients look for you online first. They want to know your opening hours, see your services and book straight away. Meanwhile, your team spends time on repetitive tasks: answering the same questions, confirming appointments, copying information from one tool to another.
We develop simple, useful solutions suited to the size of your business. Our goal: to save you time on admin so that you can focus on your clients and your trade. We speak plain language, without unnecessary jargon.
What we offer
- Website: a clear, fast website that reads well on a phone, with your services, opening hours and contact details. We take care of search optimisation so that your clients can find you. See our websites and SEO.
- Bookings: an online booking module for your appointments, tables, classes or services, with automatic confirmations and reminders.
- Phone reception: an AI voice agent that answers calls while you serve your customers, takes bookings and passes on specific requests.
- Automation of repetitive tasks: sending e-mails, following up on quotes, updating lists, preparing reports. See our artificial intelligence and automation offering.
- Internal tools: custom software or a mobile app when a spreadsheet is no longer enough.
Use cases
A hair salon receives a lot of calls during haircuts. Customers now book online or by phone with the voice agent. They receive a reminder the day before and can reschedule their appointment themselves.
A service SME sends quotes by e-mail. An automation follows up with the client after a few days if the quote has not been answered, then alerts the manager. No quote is forgotten any more.
A neighbourhood shop updates its opening hours just once: they are carried over to its website and its online listings. Our article on local SEO in French-speaking Switzerland explains why this consistency matters.
How we work
We start with a conversation to understand your business and your priorities. We propose a first, limited project that meets a concrete need. We deliver it in stages, with regular check-ins. You test before go-live. Afterwards, we remain available to develop the solution further. Our method describes this process, and our article website or web app helps you choose the right starting point.
Data handled with care
Bookings and forms contain your customers' personal data. We collect only what is necessary, inform visitors clearly and favour hosting in Switzerland, with Infomaniak, whenever possible. You remain the owner of your data. For more practical ideas, read our article on automating SMEs with AI.
Frequently asked questions
We are a small business. Is a custom project suitable for us?
Yes, if the scope is well defined. We often start with a specific need, such as a website or a booking module, then develop the tool further if necessary.
Can you take over our existing website?
We first analyse your current website. Depending on its condition, we suggest improving it or rebuilding it, keeping what works, particularly for search rankings.
Which tasks can be automated in a shop?
For example booking confirmations and reminders, answers to frequently asked questions, updating opening hours, following up on quotes or preparing simple reports.